Booking your first hair extension appointment and not sure what to expect? Short version: it starts with a free consultation (not the install itself), takes around 30 minutes, and the more honestly you answer your stylist’s questions, the better your result. Here’s the full walkthrough from Iron + Ivy’s Queenstown extension specialists — how to prepare, what we’ll ask you, and what you should ask us.

Step One: The Consultation Comes First
No reputable NZ salon installs extensions on a first visit. Your first appointment is a consultation: we assess your hair’s density and condition, colour-match against physical hair samples in natural light, talk through methods (K-tip, I-tip, or weft), and give you a transparent quote. Only then do we order your hair and book the install.
How to Prepare for Your First Extension Appointment
Come with your hair clean, dry, and styled the way you normally wear it — that shows us your real colour dimension and how the extensions will need to blend. Bring photos of the length and fullness you’re after (and one of your hair on a bad day; that tells us more than the good-day shot). Know your budget range, and think about your calendar: skiing every weekend, a wedding coming up, and how much maintenance time you can honestly commit.

What We’ll Ask You
Expect questions about your hair history (colour, chemical treatments, any breakage), your styling routine, how often you wash, whether you swim or ski regularly, and what you want your hair to do that it currently doesn’t. None of it is small talk — every answer shapes the method and the amount of hair we recommend. Our guide to knowing whether you’re ready for extensions covers the self-checks worth doing beforehand.
What You Should Ask at a Hair Extension Consultation
Ask these five, at Iron + Ivy or anywhere else in New Zealand: Which method suits my hair and why? What’s the total cost including maintenance, not just the install? What brand and grade of hair do you use? What does the maintenance schedule look like for my method? And who removes them, and what does that cost? A salon that answers all five clearly is a salon you can trust. Our Queenstown cost guide gives you the numbers to sense-check any quote.

Frequently Asked Questions
Is a hair extension consultation free in NZ?
At Iron + Ivy, yes — consultations are complimentary and no-obligation. Most reputable NZ salons work the same way.
Should I wash my hair before an extension appointment?
For the consultation, come with clean, dry, normally styled hair. For the install appointment itself, we’ll give you specific prep instructions based on your method.
How long does a first extension appointment take?
The consultation takes around 30 minutes. The install itself is a separate appointment — anywhere from 2 to 5 hours depending on method and volume.
Can I get extensions installed on the same day as my consultation?
Not usually — your hair is colour-matched and ordered specifically for you, which takes a few days. It’s a feature, not a delay: matched hair is what makes extensions invisible.
Ready to visit Iron + Ivy? Book your free extension consultation in Queenstown — or explore all our extension services. 🖤
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