Understanding Consultations

A consultation is more than just a quick chat; it’s a personalized session where our stylists get to know you and your hair. During this time, we perform a few essential tests to ensure your safety and satisfaction. This includes a skin patch test to check for any allergies to our color range and a strand test to assess the strength and condition of your hair.

The Importance of Consultations

At Iron and Ivy, consultations are an integral part of our service. They allow us to understand your hair goals and create a customized plan to achieve them. Here’s why we consider consultations essential:

  1. Personalized Attention: Everyone’s hair is unique. By spending time with you before your appointment, we can tailor our services to meet your specific needs and preferences.
  2. Safety First: Our tests ensure that your hair can handle the treatments without any adverse reactions. This is particularly important for color treatments, which can be damaging if not handled properly.
  3. Accurate Expectations: By discussing your goals and examining your hair, we can provide a realistic idea of what can be achieved, how long it will take, and the costs involved. This transparency helps prevent any surprises and ensures you are fully informed before we begin.

The Consultation Process

Our consultation process is designed to be thorough yet comfortable. Here’s what you can expect:

  1. Meeting the Team: You’ll meet our warm and friendly team who will listen to your hair history, your likes and dislikes, and your ultimate hair goals.
  2. Patch and Strand Tests: These quick tests help us determine any allergies and the strength of your hair. It’s a precautionary step to ensure your safety and the best possible outcome.
  3. Goal Setting: We discuss your desired look and evaluate the current state of your hair. This helps us set realistic goals and create a plan that suits your hair type and lifestyle.
  4. Planning the Journey: Based on the consultation, we provide a detailed plan, including the time required, cost, and maintenance tips to keep your hair looking fabulous long after you leave the salon.

Why Choose Iron and Ivy?

At Iron and Ivy, we believe that every client deserves the best. Our consultations are a testament to our commitment to quality and personalized care. We don’t just follow trends; we focus on creating looks that enhance your individuality.

By taking the time to understand your needs and assess your hair, we ensure that you receive a service that not only meets but exceeds your expectations. So, whether you’re looking for a dramatic change or a subtle refresh, our consultations set the foundation for beautiful, healthy hair.

Why We Do Consultations at Iron and Ivy Hair Studio? — Iron + Ivy Hair Studio, Queenstown

Book Your Consultation Today

Ready to start your hair journey with us? Book your complimentary consultation today and let’s create the hair you’ve always dreamed of. Our team at Iron and Ivy Hair Studio is here to make sure you walk out feeling confident and satisfied.


This process allows us to fully understand what you want to achieve and then provide you with an accurate idea of time, cost, and hair care required. If you’d like to book a consultation, visit Iron and Ivy Hair Studio. We look forward to welcoming you to our studio!

Frequently Asked Questions

Why does Iron + Ivy insist on consultations for colour services?

Colour is complex. The result depends on your hair history, current condition, natural base, maintenance habits, and realistic timeline. A 15-minute consultation lets us map all of this out and give you an honest picture of what’s achievable — which avoids disappointment and protects the integrity of your hair.

What happens during a hair consultation at Iron + Ivy?

Your stylist will look at your hair in natural light, ask about your history (colours, treatments, chemical services), discuss your lifestyle and styling habits, and talk through your goals. We use this to build a treatment plan that achieves the result you want in a way that keeps your hair healthy.

Do I need to book a separate consultation appointment, or is it included in the service?

For straightforward services, the consultation is built into your appointment. For complex colour transformations — particularly if you’re going significantly lighter, correcting previous colour, or starting fresh after DIY colouring — we may recommend a standalone consultation so we have adequate time to plan properly.

Can I bring photos to my consultation?

Please do — it’s one of the most helpful things you can bring. Photos of what you love and what you want to avoid communicate more clearly than words alone. Your stylist will look at the photos alongside your hair and explain what’s achievable given your starting point.

What if my consultation reveals my dream colour isn’t achievable in one appointment?

That’s exactly why consultations matter. We’d rather tell you upfront that your goal requires a staged approach than push ahead in one session and compromise your hair’s health. We’ll give you a realistic timeline, an honest cost breakdown, and a plan to get you there safely.

About Iron + Ivy Hair Studio

Iron + Ivy is Queenstown's award-winning hair studio, located inside Queenstown Central Shopping Centre on Grant Road. Our team of specialist stylists bring real expertise and a genuine love of hair to every appointment — whether that's a colour transformation, a lived-in balayage, a precision cut, or bridal hair for a wedding in the mountains. We work with a focused clientele because exceptional hair takes time, skill, and care. You'll always leave knowing exactly what went into your hair and how to look after it at home.

Chat to one of our warm and friendly team at Iron + Ivy Studio

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Ready to visit Iron + Ivy? Explore our Queenstown balayage service, our Queenstown hair extensions, or our Queenstown blonde specialist services — or book a consultation today.

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